Customer Support 



When will my order ship?
We typically ship within 1-2 days from when your order is placed unless otherwise noted.
How do Pacific & West notebook sizes compare to other notebooks sizes?

Our pocket size at 3.9” x 5.65” is considered a compact notebook and is close to A6 size (4" x 5.5"). It's perfect for slipping into a pocket for on the go notetaking. 

Our large size at 5.75” x 7.7” is considered a journal and is close to A5 size (5.83 x 8.27).
This size is just right for taking to meetings or using as a daily journal. 

Our extra large size at 7.75” x 10”  is considered a notebook and is close to A4 size (8.27 x 11.69).
Our largest notebook is ideal as a desk pad or for taking notes at work.

What are the small holes on the wood covers for?
These relief cuts allow the flexible 2ply real walnut material to flex without breaking when assembled onto the brass discs.
Where are your products made?
Our products are made by us and with the help of skilled craftspeople, all within 50 miles of Portland, Oregon USA.
Can I punch my own refills?
Our disc spacing is compatible with the levenger discbound notebook punches. You may have to trim the paper to match our covers. 
Can I print on the refills?
Yes, although we'd recommend printing one sheet at a time so the tabs don't get tangled.

Reach out with any questions, comments, or suggestions: